Shipping Policy

Last updated: September 7, 2026

At Santosurf, we want your order to arrive quickly and safely. Please review our shipping policy below.

1. Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Rates & Delivery Times

Shipping Method	Estimated Delivery	Cost
Standard Shipping (US)	5–7 business days	$4.99
Expedited Shipping (US)	2–3 business days	$12.99
Overnight Shipping (US)	1 business day	$24.99
International Shipping	10–20 business days	Calculated at checkout

🎉 Free standard shipping on all US orders over $299.

3. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your package directly through the carrier's website.

4. International Shipping

We ship to most countries worldwide. Please note that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. Delivery times may vary depending on customs processing.

5. Shipping Restrictions

We currently do not ship to P.O. Boxes or APO/FPO addresses. Please provide a valid street address at checkout.

6. Lost or Delayed Packages

If your package is delayed or appears to be lost, please contact us at support@santosurf.com and we will work with the carrier to resolve the issue as quickly as possible.

7. Incorrect Address

Please ensure your shipping address is correct before placing your order. Santosurf is not responsible for packages delivered to an incorrect address provided by the customer.